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Product Info

MY SOCRATES® is Windows based subrogation application that combines data mining, workflow management, and business rules management into one single system. It helps payers improve internal subrogation department efficiencies by providing robust data mining and technology driven workflow.

The proprietary application is developed in-house by a team comprised of experts from accounting, legal, computer science and healthcare backgrounds. The application provides end-to-end subrogation solution from Identification to Investigation, Case Management and Recovery/Credit.

MY SOCRATES is a flexible application that provides users with various search options to perform case management process seamlessly. It also helps users to keep a track of all case events and provide complete audit trail of all the actions taken.

 
 
       
Highly Customizable Configuration
Integrates human resources, mail room, call center with the technology and improves the TPL identification and recovery process in a completely paperless environment. It is observed that the application has the ability to identify up to 2 – 3% of all imported claims, which would have otherwise gone undetected.
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DMAA evaluation methodology
The software provides users with a single view of all case related information in an organized manner. The powerful search functionality helps users identify case-related information utilizing various search options. It also maintains a complete audit trail of all events for every case and helps in management of subrogation cases.
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DMAA evaluation methodology
With MY SOCRATES, users can manage all supporting documents directly from the application. This improves efficiency of subrogation recovery specialists and case managers. Correspondence can also be intelligently tracked and managed directly from the application. With MY SOCRATES response rates can be as high as 90% with a significant reduction in outreach costs.
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DMAA evaluation methodology
The MY SOCRATES application can intelligently map both Medical (Dx) and Pharmacy (Rx) claims and has a potential to recover an additional 5-10%.
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DMAA evaluation methodology
The user friendly application can be used to customize filter codes, fields, dollar thresholds, questionnaire & letter templates, documents and other case related reports. MY SOCRATES also has the capability to segment different lines of business (Medicare, Medicaid, ASO, Federal Employee Health Benefits, etc.)
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DMAA evaluation methodology
MY SOCRATES provides powerful reporting capabilities that provide users with accurate and timely information needed to manage and monitor subrogation efforts on a real-time basis. The application is pre-configured with over 24 best practice reports that help users better understand outcomes and target for areas of improvement.
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